Tea Set Japanese Tea Set Matcha Whisk

Shipping

We can ship to virtually any address in the US. Note that there are restrictions on some products, and some products cannot be shipped to some destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Returns Policy

You may return most new and unopened items within 30-90 days of delivery depending on items for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. Contact us for more details.

The ongoing pandemic has caused worldwide delays in shipping. These delays have affected the entire technology industry, particularly disrupting supply chains for retailers. The Trendstore has not been spared from these disruptions, and as a result we are experiencing significant delays in order fulfillment.