Last updated November 23, 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

The return days is always depends. Our time frame regarding the return is between 15-75 days of the date of purchase. If you want to know before buy anything, the return days for a specific product, please contact with us first. All returned items must be in new and unused condition, with all original tags and labels attached. days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at support@trendstore21.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Item should be in a perfect condition including proof of purchase and the return label provided by us. Then mail your return to the return address that we mentioned on email.

Before any return process, customer should contact with us for more info about the return shipping address.

Return shipping charges will be paid or reimbursed by us.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

•   Sale items are FINAL SALE and cannot be returned.
•   The time frame for any return always depends. Generally, it should be from 15 - 75 days for the return. If you want to know exactly in how many days you can return the item before buying, please contact us first. Customers should contact us before starting any return process. We will give the customer our instructions on the correct return address.

QUESTIONS

If you have any questions concerning our return policy, please contact us through email support@trendstore21.com or via our contact form by clicking here https://trendstore21.com/pages/contact